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Frequently Asked Questions
Call us at 850-226-8096, or visit our website to book in-person
or virtual appointments (newhopemhw.janeapp.com).
accepting new patients
Yes, we serve both states through virtual appointments, maintaining the same quality and compassion. In person appointments are only available in the Florida panhandle.
24 hour notice
Appointment frequency varies based on your needs and goals, discussed
during the initial assessment.
Why u need my credit card
We are located at 124 E. Miracle Strip Pkwy, Unit 202, Mary Esther, 32569. The building is about 0.5 miles west of the Mary Esther Target. The office is at the corner of Highway 98 and N. Christobal Road.
We accept a wide range of insurances to ensure accessibility to patients. UnitedHealthcare, Optum Plans, Oxford Health Plans, Cigna, Aetna, UMR, Oscar, Surest, UHC Student Resources, AllSavers UHC, Harvard Pilgrim, Meritain, Nippon, Tricare (Out of network provider), and Florida Blue.
If you or someone you care about is in need of emergent services please go to the nearest emergency room, or dial 911. If you are having thoughts of suicide please dial 988.
We understand circumstances may arise that require appointment cancellations. We kindly request you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to accommodate other patients in need of care.
A Psychiatric Mental Health Nurse Practitioner is a highly trained healthcare professional with a Master’s Degree or Doctorate Degree specializing in mental health care. PMHNPs are advanced practice registered nurses (APRNs) with expertise in assessing, diagnosing, and
treating various mental health conditions. They can provide therapy, prescribe medications, and offer holistic support to individuals of all ages struggling with mental health issues.
Massage therapy involves the manipulation of soft tissues in the body to promote relaxation, reduce muscle tension, and enhance overall well-being. Massage therapy can help reduce stress, anxiety, and depression. It promotes relaxation, improves circulation, and supports a sense of calm and rejuvenation.
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